ELF WALLET FAQS

Elf Wallet works just like a gift card!

What happens if my student doesn't use the entire balance of the Elf Wallet?

Elf Wallets with a remaining balance at the end of the shoppe will be credited back to the school as a 100% donation. If a parent wants a refund for the remaining balance, no problem. We can help take care of that.

What if I have multiple kids at the school?

You can purchase separate Elf Wallets for all of your students on campus.

What do I need to send back to with my child?

Please fill out the gift envelope that was provided and send back with your child.

What happens if my student loses their gift card?

The school volunteers can look your student up at checkout.

What will appear on my credit card after my Elf Wallet/gift card purchase?

Your credit card statement will show Natalie's Elf Shelf

Office: 580-399-4177

E-Mail Support@elfshelfholidaystore.com